Terms of Use DKSI

Terms of Use and Privacy Policy

Terms of Service Agreement

BY BOOKING AN APPOINTMENT WITH DR. KIMBERLY SPAIR, YOU ACCEPT AND AGREE TO THE FOLLOWING TERMS.

MEDICAL DISCLAIMER

Kimberly Spair, LLC (“We”, “Us”, “Our”, “Company”) does not render medical, psychological, or other professional advice or treatment, nor do We provide or prescribe any medical diagnosis, treatment, medication, or remedy. The information provided by Us, will not treat or diagnose any illness or disease or provide medical advice. Clients understand that if they should experience any such issues, they should see their registered physician or other practitioner as determined by their own judgment. The Client understands that Dr. Kimberly Spair, who provides services through Us, (“She”, “Her” or “Spair”) is not a licensed medical doctor, chiropractor, osteopathic physician, naturopathic doctor, nutritionist, pharmacist, psychologist, psychotherapist, or any other formally licensed medical doctor.

You (“You” or “Client”) understand Dr. Kimberly Spair has a PH.D and is a licensed speech pathologist. You understand she is not advising you as a speech pathologist as part of the terms of service for her Coaching programs and services.

You understand the information provided in this email is not a substitute for health care, medical or nutritional advice of any kind. You understand and agree that you fully responsible for your own mental and physical well being, including your dietary choices and decisions. You agree to seek medical advice as determined by your own judgment before starting any program, any form of treatment or discontinuing use of any medications as prescribed by your medical practitioner.

You understand any information on our website, in email, during coaching sessions, in online courses, in membership, and on our social media has not been evaluated by the Food and Drug Administration. The information contained on our website, in email, during coaching sessions, in online courses, in membership, and on our social media is not intended to diagnose, treat, cure, or prevent any disease.

Nothing on our website, in email, during coaching sessions, in online courses, in membership, on our social media should be construed as healthcare advice, medical diagnosis, treatment or prescription.

Information or guidance provided by Spair, should not be construed as a promise of benefits, a claim of cures, or a guarantee of results to be achieved. Spair and Company, make no guarantees or warranties related to her products or services.

IDENTITY DISCLOSURE

By booking with the Company you affirm and agree that you have disclosed your full and real identity to the Company, you are booking for yourself (ONLY), and if you are booking an appointment for someone under your care, you will disclose that immediately (within 24 hours) to the Company after booking the appointment. You understand and agree that if you book your appointment anonymously or falsely (under a false identity, and not with your Government issued name/ID) your appointment will canceled and Company reserves the right to immediately block you from booking or purchasing any products/services in the future. Additionally, Company reserves the right to take legal action and report any violations of this clause to the police and/or local authorities.

SERVICES

The Client understands that any advice given by Us is not meant to take the place of advice by these professionals. Instead, the role of the Health Coach is not to prescribe or assess micronutrient and macronutrient levels; provide health care, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body. Rather, Spair is a mentor and guide consulting and coaching Clients in reaching their own health goals by devising and implementing positive, sustainable lifestyle changes. If the Client is under the care of a health care professional and currently uses prescription medications, the Client should discuss any dietary changes or potential dietary supplements use with their medical professional and should not discontinue any prescription medications without first consulting their doctor. Clients are responsible for taking notes during sessions and understand that follow-up notes will not be provided by the office.

Recording of the video or audio appointment(s) is not permitted. Disclosure to any third party of the session or Private notes taken during the session is strictly prohibited.

CANCELATION, RESCHEDULING, AND NO-SHOWS

Each scheduled session will end 25 or 50 minutes after start time. In the event that a session from another client runs overtime, the Client understands this can delay the start time of their own session and agree to a later start time if this should happen. We ask that the Client please be on time and conclude their session within the designated time slot. Pregnancy/Fertility/Postpartum Client support sessions receive priority booking due to urgent timelines and may require the rescheduling of other Client sessions to accommodate. In the event this occurs, the office will contact the Client to reschedule accordingly.

All canceled appointments and reschedule requests must be submitted with an email to office@drkimberlyspair.com a minimum of 72 hrs in advance, during Monday to Friday business working hours of 9:00 AM to 5:00 PM. Weekend cancelations are not permitted.

All no-shows or missed appointments will be charged in full with no refund and will not be rescheduled. Dr. Kimberly reserves the right to cancel or reschedule your appointment(s) at any time due to scheduling conflicts. The office will provide notice and reschedule accordingly.

SCHEDULING AND FOLLOW-UP SESSIONS

Clients are responsible for scheduling all consultations and support package sessions within the timeframe outlined for each type of service outlined on www.drkimberlyspair.com. Any included sessions not scheduled by the client within the 3,6 or 9 month support packages, forfeit the remainder of their sessions. It is the responsibility of the Client to schedule their own sessions via the online scheduler.

COST, FEES, AND PAYMENT

Client agrees to pay fees as outlined on www.drkimberlyspair.com (“Our Website”), which are incorporated herein by reference for consultations and/or virtual courses. Payment will be collected in full at the time of all appointment bookings or course purchases made on through Our Website. If your consultation runs over, you will be charged accordingly.

All packages must be used after their initial consultation within 3 months of purchase for the short-term support package, 6 months for the long-term support package, and 9 months for the pregnancy/fertility/postpartum package.

All packages and purchases and non refundable.

OFFICE HOURS AND EMERGENCIES

Our office is closed on Saturdays and Sundays. Email requests, consultation changes and or cancelations will not receive feedback or responses until the following week. If you are experiencing a true medical emergency, please call 911 or go to the emergency room immediately.

PERSONAL RESPONSIBILITY AND RELEASE OF HEALTH CARE RELATED CLAIMS

The Client acknowledges that the Client takes full responsibility for the Client’s life and well-being, as well as the lives and well-being of the Client’s family and children (where applicable), and all decisions made during and after Client sessions. The Client expressly assumes the risks of implementing changes discussed in session, including the risks of trying new foods or supplements, and the risks inherent in making lifestyle changes. The Client releases Us and Spair from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client, their heirs, assigns, and executors ever had, now has or will have in the future against Us and/or Spair arising from the Client’s past or future participation in, or otherwise with respect to Client sessions.

Client accepts and agrees that Customer is fully responsible for their progress and results. Company makes no representations, warranties or guarantees verbally or in writing regarding Client’s performance. Client understands that because of the nature of the program and extent, the results experienced by each customer may significantly vary. Client acknowledges there is no guarantee that Client will reach their goals as a result of their work with the Company.

ARBITRATION, CHOICE OF LAW, AND LIMITED REMEDIES

If not resolved first by good-faith negotiation between the parties, every controversy or dispute relating to this Agreement will be submitted to the American Arbitration Association. All claims against Company must be lodged within 100-days of the date of the first claim or otherwise be forfeited forever. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand. The parties shall cooperate to ensure that the arbitration process is completed within the ninety (90) day period. The parties shall cooperate in exchanging and expediting discovery as part of the arbitration process. The written decision of the arbitrators (which will provide for the payment of costs) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or a decree in equity, as circumstances may indicate. In disputes involving unpaid balances on behalf of Client, Client is responsible for any and all arbitration and attorney fees. Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator.

LIMITATION OF LIABILITY/DAMAGES

IN NO EVENT WILL COMPANY, SPAIR OR ANY AFFILIATED ENTITY BE LIABLE TO YOU OR ANY THIRD PARTY UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR EQUITABLE THEORY FOR ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, COSTS OF COVER, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES, EACH OF WHICH IS HEREBY EXCLUDED BY AGREEMENT OF THE PARTIES, REGARDLESS OF WHETHER OR NOT ANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM LIABILITY OF COMPANY, SPAIR AND ANY AFFILIATED ENTITIES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT, IF ANY, PAID BY YOU FOR ANY OF OUR PRODUCTS OR SERVICES

CONFIDENTIALITY

The Company respects Client’s privacy and insists that Customer respects the Company’s. Thus, consider this a mutual non-disclosure agreement. Any Confidential Information shared by any representative of the Company is confidential, proprietary, and belongs solely and exclusively to the Party who discloses it. Both Parties agree not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, calls, appointments, or otherwise.

Client agrees not to use such confidential information in any manner other than in discussion with the Company. Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party.

Both Parties will keep Confidential Information in strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft.

Further, Client agrees that if they violate or display any likelihood of violating this section the Company will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

Non-Disclosure of Materials

You accept and agree that Material given to You in the appointment or after that appointment with the Company is proprietary, copyrighted and developed specifically for Company. You accept and agree that such proprietary material is solely for Your own personal use. Any disclosure to a third party is strictly prohibited.

DEFAMATION AND NON-DISPARAGING STATEMENTS

You agree and accept that the only venue for resolving such a dispute shall be in the venue set forth herein below. You agree that You neither will engage in any conduct or communications with a third party, public or private, designed to disparage or denigrate Spair, or Kimberly Spair, LLC. You agree that neither will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, make public statements (written or verbal), communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, each other or any of its programs, members, owner directors, officers, Affiliates, subsidiaries, employees, agents or representatives. If concern over appointment scheduling, or any other matter should arise, the You will contact the office through email so that You and Company can reach a mutual agreement on proper resolution.

GOVERNING LAW

The laws of New Jersey govern all matters arising out of or relating to this Agreement, including torts.

SEVERABILITY

If any portion of this Agreement is deemed to be illegal or unenforceable, the remaining provisions of this Agreement remain in full force.

If the terms of this Agreement are acceptable, please sign the acceptance below. By doing so, the Client acknowledges that: (1) They have read and understand this letter agreement; (2) They have had an opportunity to discuss the contents with the Office and, if desired, to have it reviewed by an attorney; and (3) the client understands, accepts and agrees to abide by the terms hereof.

Disclaimer

Information provided by Kimberly Spair, LLC (hereinafter “author”) is for educational and informational purposes only. Advice and recommendations given by author is at the client’s sole discretion and risk. You understand and agree the Author is NOT a licensed medical doctor, chiropractor, osteopathic physician, naturopathic doctor, nutritionist, pharmacist, psychologist, psychotherapist, or any other formally licensed medical doctor and does not practice medicine as a licensed physician prescribing, diagnosing, or treating diseases of the human body and does not practice mental health therapy as a licensed psychologist or counselor. The services provided by the author do not involve the diagnosing of disease or prescribing of medicine for treatment of disease. The information on this site is not intended as a substitute for the advice provided by your physician or other licensed healthcare professional or any information contained on or in any product label or packaging. Do not use the information from the author for diagnosing or treating a health problem or disease, or prescribing medication or other treatment. Always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, or using any treatment for a health problem. If you have or suspect that you have a medical problem, contact your health care provider promptly. Do not disregard professional medical advice or delay in seeking professional advice because of something you have read on this web site. Information provided by author and the use of any products or services purchased from author by you DOES NOT create a doctor-patient relationship between you and author. Information and statements regarding any dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You recognize that author cannot guarantee any results or specific outcomes from the information or services provided. By Visiting this Site/By Purchasing any Goods or Services from Author You Understand and Agree You are solely responsible for any action taken based on your interpretation of information presented or engagement for services with author.

KIMBERLY SPAIR LLC
Health and Medical Liability Waiver

I ____________________ (NAME) voluntarily choose to participate in this session(s) or program (“Program,” or “Session”) presented by KIMBERLY SPAIR LLC (“Company”).

I understand that this Session will not prescribe medicine; provide health care, medical or nutrition therapy services; or diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body and if I should experience any such issues I will see my registered physician or other practitioner as determined by my own judgment.

I certify that I have consulted with a medical professional, and I have received approval to participate in this Session.

I understand that Kimberly Spair (“She,” “her,” or “Spair”) and her employees, instructors, owners, officers, and sub-contractors, are not licensed medical doctors, chiropractors, osteopathic physicians, naturopathic doctors, nutritionists, pharmacists, psychologists, psychotherapists, or other formally licensed medical doctors. Spair, does not render medical, psychological, or other professional advice or treatment, nor does it provide or prescribe any medical diagnosis, treatment, medication, or remedy.

If I am under the care of a health care professional or currently use prescription medications, I will discuss any dietary changes or potential dietary supplements used with my doctor, and I will not discontinue any prescription medications without first consulting my doctor.

I expressly assume the risks of my participation in this Session or Program, including eating new foods, taking supplements and making lifestyle changes. I acknowledge that I am making these decisions with a sound mind and of my own recognizance. I understand that I am free to accept or reject treatment, advice or recommendations at my own free will.

My heirs, successors, executors, assigns, and I knowingly, voluntarily, and expressly, waive any claim for injury, death, or damages I may sustain as a result of participating in this Session. I further release Company and Spair from all liability, damages, causes of action, allegations, lawsuits, claims and demands in law or equity, I have or will have in the future whether foreseeable or unforeseeable arising from my past or future participation in, or otherwise with respect to, the Program.

I agree to inform the practitioner immediately if I experience any symptoms or problems. I understand that I am able to discontinue treatment at any time. I certify that I do not have any of the following conditions: bleeding disorders, local or systemic infection, seizures, fainting, or anticoagulant therapy.

I have read, understood and agree to the above statements.

KIMBERLY SPAIR LLC
Health and Medical Liability Waiver

I ____________________ (NAME) certify I am the Custodian or Legal Guardian of ________________________ (MINOR’S NAME under 18 years of age) (“Minor”) and I authorize the aforementioned Minor to participate in this session(s) or program (“Program,” or “Session”) presented by KIMBERLY SPAIR LLC (“Company”).

I understand that this Session will not prescribe medicine; provide health care, medical or nutrition therapy services; or diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body and if should the Minor experience any such issues I will have them consult with a registered physician or other practitioner as determined by my own judgment.

I certify that I have consulted with a medical professional, and I have received approval for the Minor to participate in this Session.

If the Minor is under care of a health care professional or currently use prescription medications, I will discuss any dietary changes or potential dietary supplements used with their doctor, and I will not discontinue their use of any prescription medications without first consulting their doctor.

I expressly assume the risks of the Minor’s participation in this session or Session, including the Minor’s food selections, supplements, and lifestyle changes. I acknowledge that I am making these decisions with a sound mind and of my own recognizance. I understand that I am free to accept or reject treatment, advice or recommendations at my own free will and I take full responsibility for the Minor and their treatment.

My successors, assigns, and I knowingly, voluntarily, and expressly, waive any claim for injury, death or damages the Minor may sustain as a result of participating in this Session. I further release Company and Spair from all liability, damages, causes of action, allegations, lawsuits, claims and demands in law or equity, I have or will have in the future whether foreseeable or unforeseeable arising from the Minor’s past or future participation in, or otherwise with respect to, the Program.

I agree to inform the Minor’s doctor immediately if the Minor experiences any symptoms or problems. I understand that may discontinue treatment the Minor’s treatment at any time. I certify that the Minor does not have any of the following conditions: bleeding disorders, local or systemic infection, seizures, fainting, or anticoagulant therapy.

I understand I am personally responsible for all costs associated with the treatment and care of the Minor.

I have read, understood and agree to the above statements.

_________________________ ______________
Client name Signature Date

Kimberly Spair, LLC

By: _____________________

PRIVACY POLICY

Last Updated: October 2026

1. INTRODUCTION

Kimberly Spair, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information collected from individuals who access or use our websites, mobile applications, products, programs, and related services.

This Privacy Policy (“Privacy Policy”) describes how we collect, use, maintain, process, disclose, store, and protect information obtained through:

The Visualize My Birth® website, located at https://visualizemybirth.com;
The Website, drkimberlyspair.com
The Visualize My Birth® mobile application (the “App”);
Our related digital products, educational programs, Guided Mental Rehearsal exercises, audio recordings, and other content;
Any related services, communications, features, or platforms that link to or expressly incorporate this Privacy Policy.

These offerings are collectively referred to as the “Services.”

This Privacy Policy applies to visitors, registered users, customers, subscribers, and other individuals who interact with our Services.

By using the Services, you acknowledge that you have been provided access to this Privacy Policy.

Where applicable law requires your consent for particular processing activities, we will obtain such consent separately.

This Privacy Policy should be read together with our Terms of Use and End User License Agreement.

2. INFORMATION WE COLLECT

Depending on how you interact with the Services, we may collect information directly from you, automatically through your use of the Services, or from third-party service providers.

The types of information we collect depend on the features you use and the information you choose to provide.

A. Personal and Contact Information

When you register for an account, make a purchase, subscribe to a program, complete a form, communicate with us, or otherwise interact with the Services, we may collect:

Your first and last name;
Email address;
Telephone number;
Mailing or billing address;
Account username and authentication information;
Purchase and subscription information;
Customer service inquiries;
Information voluntarily provided in correspondence, forms, surveys, or other communications.

You may choose not to provide certain information. However, doing so may prevent you from accessing particular features, receiving requested services, or completing certain transactions.

B. Account and App Information

If the App offers account registration, personalization, subscriptions, or other interactive features, we may collect information necessary to establish and maintain your account, authenticate access, deliver purchased content, and provide user support.

Depending on available features, such information may include:

Account registration details;
Login and authentication records;
Account preferences;
Subscription or membership status;
Content access history;
App usage activity;
Saved preferences or settings;
Progress or completion information associated with educational content;
Communications concerning your account.

We use this information to operate the App, maintain account security, provide requested content, and improve the functionality and reliability of the Services.

C. Pregnancy-Related and Other Health Information

Certain features of the Services may invite users to voluntarily provide information relating to pregnancy, birth preparation, or individual experiences.

If applicable, such information may include:

Estimated due dates;
Pregnancy stage or related milestones;
Birth preferences or preparation goals;
Previous birth experiences voluntarily shared;
Responses to birth-preparation questionnaires;
Personal reflections, notes, or journal entries;
Information voluntarily provided concerning pregnancy, labor, delivery, or postpartum experiences.

We recognize that pregnancy-related and reproductive health information may be sensitive personal information under applicable law.

Where we collect such information, we will use it only for disclosed and legally permitted purposes, including providing the features or content requested by the user, maintaining relevant account functionality, responding to user inquiries, and other purposes for which appropriate authorization has been obtained.

We will not use sensitive pregnancy-related or reproductive health information for targeted advertising, behavioral profiling, or unrelated marketing purposes without any consent or other legal authorization required by applicable law.

We will not sell identifiable reproductive health information or disclose it to data brokers.

Users should avoid submitting medical records, diagnoses, or other sensitive health information through general contact forms, customer service communications, or other features unless specifically requested through an appropriate secure process.

D. Automatically Collected Information

When you access or use the Website or App, we and our authorized technology providers may automatically collect certain information about your device, connection, and interactions with the Services.

Depending on the technology used, this information may include:

Internet Protocol (IP) address;
Device type and model;
Operating system and version;
Browser type and language settings;
Mobile device or application identifiers;
App version;
Date and time of access;
Referring website or source;
Pages or screens viewed;
Features accessed;
Session activity and duration;
Crash reports, diagnostic information, and error logs;
General geographic information derived from an IP address;
Cookie identifiers or similar tracking technologies.

We may use this information to operate and secure the Services, diagnose technical problems, understand usage patterns, improve performance, prevent unauthorized activity, and evaluate the effectiveness of our content.

Where reasonably practicable, we may aggregate or de-identify information used for analytics and product improvement.

E. Payment Information

If you purchase content, subscriptions, memberships, or other products through the Services, payment transactions may be processed by third-party payment service providers or applicable App Store platforms.

Payment providers may collect information necessary to complete the transaction, including payment card details, billing information, and transaction records.

We may receive limited transaction information, such as:

Purchase date;
Product or service purchased;
Transaction amount;
Subscription or payment status;
Transaction identifier;
Billing contact information.

Payments are processed exclusively by third parties and Company does not receive complete payment card information, this Policy should expressly state that limitation.

3. HOW WE USE PERSONAL INFORMATION

We use personal information for legitimate business purposes associated with operating, maintaining, securing, and improving the Services.

Depending on the information collected and applicable law, these purposes may include:

Providing access to the Website, App, and related content;
Creating, administering, and maintaining user accounts;
Processing purchases and managing subscriptions;
Delivering Guided Mental Rehearsal exercises, audio recordings, educational content, and other requested materials;
Remembering preferences and supporting available personalization features;
Responding to inquiries and providing customer service;
Sending important account, purchase, security, and service-related communications;
Analyzing general engagement and improving our Website and App;
Troubleshooting technical issues;
Detecting and preventing fraud, misuse, security incidents, and unauthorized access;
Complying with applicable laws, regulations, legal obligations, and enforceable legal requests;
Protecting the rights, property, and safety of Company, our users, and others;
Sending marketing and promotional communications where permitted by law and consistent with user preferences.

Where we rely upon consent for a particular activity, users may withdraw such consent in accordance with applicable law. Withdrawal does not affect processing lawfully undertaken before withdrawal.

We will not use personal information for materially incompatible purposes without providing any additional notice or obtaining any consent required by applicable law.

4. WEBSITE COOKIES AND TRACKING TECHNOLOGIES

The Website may use cookies and similar technologies to support its operation, remember user preferences, maintain security, analyze usage, and support permitted marketing activities.

Cookies are small files stored on a user’s browser or device.

Depending on the Website’s configuration, cookies may include:

Essential Cookies: Technologies necessary for core functionality, authentication, security, and other essential Website operations.

Functional Cookies: Technologies used to remember user preferences and improve usability.

Analytics Cookies: Technologies that help us understand how visitors interact with the Website and identify opportunities for improvement.

Advertising Cookies: Technologies that may be used to measure advertising effectiveness or deliver advertising, where permitted by applicable law.

The use of nonessential cookies and similar tracking technologies will be subject to consent and other requirements under applicable law.

Users may be able to manage cookie preferences through available cookie controls, browser settings, or device settings.

Disabling certain cookies may affect the availability or functionality of some portions of the Website.

We may also use web beacons, pixels, tags, software development kits, or similar technologies in the Website, App, or emails to understand engagement, measure performance, support security, or determine whether communications have been opened or accessed.

5. APP ANALYTICS AND DEVICE TECHNOLOGIES

The App may use analytics tools, software development kits (“SDKs”), crash-reporting technologies, and similar tools provided by us or authorized third-party service providers.

These technologies may collect information about:

App installation and launch;
App version;
Device and operating system;
Screens or features accessed;
Session duration;
Performance and crash information;
General engagement with App features;
Device or advertising identifiers, where permitted.

We may use this information to maintain the App, diagnose technical issues, understand feature usage, improve user experience, monitor security, and develop new or improved functionality.

If App tracking requires permission under applicable platform rules or law, we will request such permission before engaging in the applicable activity.

6. EMAILS AND COMMUNICATIONS

If you provide us with your email address or other contact information, we may use it to:

Respond to your inquiries;
Provide customer service;
Send account or subscription notices;
Send purchase confirmations and transactional information;
Provide updates about the Services;
Send newsletters, educational communications, promotions, or marketing where permitted by law.

You may unsubscribe from promotional email communications by using the unsubscribe instructions included in those communications or by contacting us at office@drkimberlyspair.com.

You may continue to receive non-promotional communications that are reasonably necessary to administer your account, purchases, subscriptions, security, or requested Services.

We do not sell user email addresses.

7. SURVEYS, QUIZZES, FORMS, AND USER RESPONSES

We may offer surveys, quizzes, questionnaires, forms, or similar interactive features through the Website or App.

These features may request contact information, preferences, responses, or other information.

We use information collected through these features to:

Provide requested results or content;
Understand user interests and preferences;
Improve our Services;
Develop educational content;
Respond to users where necessary;
Conduct internal analysis;
Communicate with users where permitted.

Where a survey, quiz, or form seeks sensitive information, we may provide additional notice at the time of collection.

8. HOW WE DISCLOSE INFORMATION

We may disclose personal information to third parties only as reasonably necessary for the purposes described in this Privacy Policy, as directed or authorized by you, or as otherwise permitted or required by law.

We may disclose information to the following categories of recipients:

A. Service Providers

We may engage third-party companies and individuals to perform services on our behalf, including:

Website and App hosting;
Cloud storage;
Payment processing;
Email delivery;
Customer support;
Analytics;
Software maintenance;
Authentication;
Cybersecurity;
Crash reporting;
Data storage;
Subscription management;
Marketing support.

These providers may access personal information only as reasonably necessary to perform services for us, subject to contractual or legal obligations applicable to their handling of the information.

B. App Stores and Payment Platforms

If you download or purchase through an App Store or third-party platform, that provider may receive information about your transaction in accordance with its own privacy policy and terms.

C. Professional Advisors

We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisors where reasonably necessary to obtain professional services or protect our rights.

D. Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law, regulation, subpoena, court order, warrant, or other valid legal process;
Respond to lawful governmental requests;
Investigate suspected fraud, abuse, security incidents, or violations of our agreements;
Protect the rights, safety, security, or property of Company, our users, or others;
Establish, exercise, or defend legal claims.

Where legally permitted and appropriate, we may evaluate governmental or law-enforcement requests for sensitive user information to determine whether disclosure is legally required.

E. Business Transactions

If Company is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

9. SALE, SHARING, AND TARGETED ADVERTISING

We do not sell personal information in exchange for money.

Certain state privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include some disclosures of identifiers or online activity to advertising or analytics providers.

To the extent our practices fall within those definitions, eligible users may have the right to opt out as described in the “State Privacy Rights” section below.

We do not sell or share sensitive reproductive or pregnancy-related information for targeted advertising.

10. DE-IDENTIFIED AND AGGREGATED INFORMATION

We may create aggregated or de-identified information that cannot reasonably be used to identify an individual.

We may use or disclose aggregated or de-identified information for lawful purposes, including:

Understanding general usage trends;
Improving the Services;
Developing new features;
Conducting business analysis;
Measuring program effectiveness.

Where required by law, we will maintain de-identified information in de-identified form and will not attempt to re-identify it except as permitted by law.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

Provide the Services;
Maintain active accounts;
Complete transactions;
Satisfy contractual obligations;
Maintain business and financial records;
Prevent fraud and abuse;
Resolve disputes;
Enforce agreements;
Comply with applicable legal, accounting, tax, or regulatory requirements.

The applicable retention period may vary depending upon the nature of the information, the reason it was collected, legal obligations, and whether the user maintains an active account.

When personal information is no longer reasonably necessary, we may delete, anonymize, or de-identify it in accordance with applicable law and our data-retention practices.

12. ACCOUNT AND DATA DELETION

Where the Services provide user accounts, users may have the ability to delete their account and associated personal information within the App.

13. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, misuse, or disclosure.

However, no website, application, network, transmission method, electronic storage system, or security measure can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of personal information.

You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been compromised.

14. CHILDREN’S PRIVACY

The Services are intended for adults and are not directed to children under thirteen (13).

We do not knowingly collect personal information directly from children under thirteen through the Services.

If we learn that we have collected personal information from a child under thirteen without legally valid authorization, we will take reasonable steps to delete the information.

If you believe a child has provided personal information through the Services inappropriately, please contact us at office@drkimberlyspair.com.

15. LINKS AND THIRD-PARTY SERVICES

The Services may contain links to or integrations with third-party websites, apps, platforms, or services.

We are not responsible for the privacy, security, content, or data practices of third parties.

When you leave our Services or interact with a third-party platform, the third party’s privacy policy and terms govern its collection and use of information.

We encourage users to review the privacy policies of third parties before providing personal information.

16. SOCIAL MEDIA AND THIRD-PARTY PLATFORMS

If you interact with Company through social media or another third-party platform, that platform may collect information about your activity in accordance with its own policies.

Information you choose to make publicly available on social media or other public platforms may be viewed, collected, or used by others.

We are not responsible for information you voluntarily make publicly available through third-party services.

17. U.S. STATE PRIVACY RIGHTS

Depending upon your state of residence and whether applicable legal thresholds are met, you may have certain rights concerning your personal information.

These rights may include the right to:

Confirm whether we process your personal information;
Request access to personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of certain personal information;
Obtain a portable copy of certain personal information;
Opt out of certain sales of personal information;
Opt out of certain sharing or targeted advertising;
Limit certain uses or disclosures of sensitive personal information where applicable;
Appeal a decision concerning a privacy request where required by law;
Exercise privacy rights without unlawful discrimination.

The precise scope of these rights depends upon applicable law.

To submit a privacy request, contact us at:

office@drkimberlyspair.com

We may need to verify your identity before fulfilling certain requests.

You may also authorize an agent to submit certain requests on your behalf where permitted by applicable law. We may require reasonable verification of the agent’s authority.

We will respond to valid requests within the time required by applicable law.

18. SENSITIVE INFORMATION AND REPRODUCTIVE HEALTH INFORMATION

Where the Services collect information that qualifies as sensitive personal information, consumer health data, reproductive health information, or similar protected information under applicable law, we will process such information in accordance with applicable legal requirements.

We will not knowingly sell sensitive reproductive health information.

We will not disclose identifiable pregnancy-related or reproductive health information to third parties for targeted advertising or unrelated marketing purposes without any authorization unless required by applicable law.

Where applicable law requires consent before collecting or sharing particular categories of sensitive or consumer health information, we will seek such consent.

19. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS

Some browsers and devices provide “Do Not Track” settings or other privacy preference mechanisms.

Because there is not a single universally accepted standard for traditional “Do Not Track” signals, our response to such signals may vary.

Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, we will process such signals as required by law.

20. INTERNATIONAL USERS

The Services are operated from the United States.

If you access the Services from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country of residence.

Where required by applicable law, we will implement appropriate safeguards for international data transfers.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

Our Services;
Technology;
Data practices;
Legal or regulatory requirements;
Third-party services;
Business operations.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If changes materially affect how we process personal information, we will provide any additional notice or obtain any consent required by applicable law.

We encourage users to review this Privacy Policy periodically.

22. YOUR COMMUNICATION PREFERENCES

You may opt out of promotional emails by following the unsubscribe instructions included in the communication or contacting us at office@drkimberlyspair.com.

Opting out of promotional communications will not prevent us from sending transactional, account, security, purchase, or service-related communications where reasonably necessary.

You may also manage certain App permissions, including notifications and tracking permissions, through the settings available on your mobile device.

23. CORRECTIONS AND PRIVACY REQUESTS

You may contact us to request correction of personal information you previously provided, raise concerns regarding our privacy practices, or exercise privacy rights available under applicable law.

Requests may be submitted to: